If You Registered Once Do You Have to Register Again
For your own security, please ensure yous log out of the Queensland Health Vaccine Booking System after making or changing your COVID-19 vaccination appointment. This tin can be done by clicking on your name at the top right corner of the screen and selecting Log off.
Booking tutorial
Duration 0:ii:23 |
If, afterwards reading these guides, you have further questions, delight phone 134 COVID (134 268).
If you lot would similar to book an appointment on behalf of a dependent person, yous can do this by following the steps in the guide Annals and book on behalf of someone else. This guide volition help you to register and volume for a person legally considered a dependant person through the Booking Portal. If you lot would like aid with making a booking on behalf of a dependant person, delight contact 134 COVID (134 268).
The virtually mutual Authorised Decision Maker subtype will be Statutory Health Attorney.
Examples of Statutory health attorneys include Spouse, de facto partner, non-paid carer, shut relation (sibling, parent, other relation type) or close friend. A Tribunal Appointed Guardian is an individual appointed by the Queensland Civil and Assistants Tribunal and generally is for adults who lacks capacity to make a decision about health intendance AND accept not made a valid Advance Health Directive, Or does not have an Indelible Ability of Attorney (EPOA).
For consumers with an Advanced Health Directive, please ensure the document is sighted and contains the relevant direction inside in to enable vaccination. For Consumers with an EPOA, please ensure advisable paperwork is sighted and the consumer is accompanied by their EPOA for the vaccination episode.
Troubleshooting |
I am seeing a 'redirect' message when trying to book and register for my vaccination. What should I practice?#i-am-seeing-redirect You will see a redirecting webpage if:
If none of the above applies to you, we apologise that yous are experiencing this redirect page, and propose you contact 134 COVID (134 268) for aid with your bookings. When calling 134 COVID (134 268), delight be prepared to await for your telephone call to be taken as current telephone call volumes are high. Thanks for your patience. |
How do I add my Medicare number? My Medicare card but has 10 digitsA consummate Medicare number requires 11 digits in total. This includes your 10-digit Medicare number on your menu followed past the unique reference number that appears next to your name. Please take actress care when inbound you Medicare Number, it is extremely important to ensure it is 100% correct.
If you do not have a Medicare card you can get out this field blank. |
I oasis't received my email to confirm that I have successfully booked my vaccination appointment. What should I do next?Delight check your spam or junk folder. This e-mail will be sent from: noreply@vaccinebookings.health.qld.gov.au (Queensland Wellness). Add together noreply@vaccinebookings.wellness.qld.gov.au to your safe senders list to brand sure you don't miss your invitation email. If yous're still unable to locate your email invitation, please call 134 COVID (134 268) for assistance. |
Why do I need to use a unique email address and unique mobile phone number?To book a COVID-19 vaccination date, y'all need to use:
The arrangement does non support the use of shared email addresses and shared mobile telephone numbers. You can create an email account using gratis online services similar Gmail, Outlook or Yahoo. If you are booking on behalf of someone else who is your dependent, please refer to the User guide - Register and book on behalf of someone else for more than instruction or delight call 134 COVID (134 268) for aid. |
I've booked my appointment online, but my appointment date and time on the booking confirmation page doesn't expect correct. What can I do?The dates and times shown in the Queensland Wellness COVID-19 vaccine online booking system are fix to the time zone setting of your device (east.g. Windows PC, Apple tree Mac, iPad, iPhone, Android Mobile and Android tablet). This means that available appointments and the booking confirmation webpage will bear witness dates and times set up to your device's fourth dimension zone. If dates and times don't look right in the Queensland Health COVID-19 vaccine online booking system, yous tin check your device's fourth dimension zone, and update it to the Queensland fourth dimension zone. You can do this by using the links below. For Android tablets and mobile phones, please use the manufacturer's user manual. Once you have updated the time zone setting, delight sign back into the Queensland Wellness COVID-xix vaccine online booking arrangement to continue booking your appointment. To check that your booked appointment is showing the correct date and time, select the button I need to alter my existing vaccination appointment. Then, on the Manage Bookings webpage, you will see your booked appointment'south date and time. If your appointment's engagement and time is yet incorrect, please call 134 COVID (13 42 68) for aid. |
How to register |
How do I register my interest for the COVID-19 vaccine?You can register your interest for the vaccine by completing the Annals for vaccination form. Please annotation the registration code field is not mandatory and should be left empty unless you have been provided with a code (for instance from your employer). |
Exercise I need to give a Registration code?If yous don't have a registration code, please leave the field blank and proceed with your registration.
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How do I book my appointment in one case I have registered?Once you lot have registered, y'all need to expect to receive an invitation email when appointments are bachelor in your area. Please be patient while you lot await for this email as appointments are currently in high demand. Please note that dependent on your priority status, demand in your region and vaccine availability it may take several days or weeks to receive an invitation to brand an appointment. If you have received an invitation email see Booking a COVID-19 vaccine appointment (PDF) or watch a video tutorial: How to book To confirm y'all are on the waiting list, check your email for the confirmation of registration. Check your spam or junk folder if y'all have not received a confirmation of registration email. This email will exist sent from: noreply@vaccinebookings.health.qld.gov.au (Queensland Wellness). Add together noreply@vaccinebookings.wellness.qld.gov.au to your safe senders list to make sure you don't miss your invitation email. |
How do I receive an e-mail inviting me to book a vaccination appointment?In one case you have registered your involvement, you will then demand to wait to receive your unique invitation e-mail that volition enable you to make a booking. Delight note that dependent on your priority status and demand in your region it may take several days or weeks to receive an invitation to make an date. If you don't receive your email invitation or appointment confirmation electronic mail, please check your Junk Mail to encounter if the email exists there. It is important to provide a unique e-mail address when registering your interest for the vaccine. If you've registered using an email accost that is shared with someone else, you may not receive an 'invitation to book' electronic mail. Only one 'invitation to book' e-mail is sent to each e-mail accost provided at registration. The 134 COVID (134 268) team will besides be unable to assist you with making a booking unless y'all accept received an 'Invitation to book' email from Queensland Health. |
I haven't received my e-mail invitation to book my vaccination date. What should I practice?Delight annotation that dependent on your priority status and need in your region information technology may take several days or weeks to receive an invitation to make an engagement. If yous believe you should have already received an email invitation, delight check your spam or junk folder. This electronic mail will exist sent from: noreply@vaccinebookings.health.qld.gov.au (Queensland Health). Add noreply@vaccinebookings.wellness.qld.gov.au to your prophylactic senders list to make sure yous don't miss your invitation electronic mail. If you're still unable to locate your e-mail invitation, please call 134 COVID (134 268) for help. |
Booking your vaccination appointment online |
How to book an engagement
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How tin can I book a COVID-19 vaccination appointment for my kid aged betwixt 5 and xi years erstwhile?#volume-5-to-xi Queensland Health vaccination locationsBooked appointmentsIf y'all (parent, carer or guardian ) have previously created an business relationship in the Queensland Health COVID-19 online booking system, you can add your kid as your dependent and volume an appointment for them by following the steps in Annals and volume on behalf of someone else .If you don't have an account in the Queensland Health COVID-19 online booking system, delight enter your details (parent, carer or guardian) on the Queensland Wellness COVID-xix annals for your vaccine webpage. Once you have entered your details, you will receive an email with instructions on how to volume an date for your child. For assistance with booking an engagement, call 134 COVID (13 42 68).If you need an interpreter, tell the person who answers and an interpreter will be provided for free. Notation: You volition accept an account in the Queensland Health COVID-19 online booking system if you have previously:
Walk-insWalk-in vaccinations for children aged v to xi years will begin from ten January 2022. Vaccinations for children will non be available earlier this date. Use the list of vaccination clinics to find locations that allow walk-ins. GP or pharmacy vaccination locationsYou can make a booking for your child to be vaccinated at your local GP or pharmacy. Check the Vaccine Dispensary Finder when appointments become available from ten January 2022. Annotation: Y'all will take an account in the Queensland Health COVID-xix online booking system if y'all have previously registered and booked an appointment for a COVID-19 vaccination using the online booking arrangement. |
How practise I book my second vaccination engagement?When you have received your first dose at a Queensland Wellness vaccination location, an appointment for your 2d dose will exist made for y'all. You lot will receive an email with the 2d engagement details within the side by side 5 to 7 days. This email includes instructions on how to change this booking, if is not user-friendly for you. There is a window in which you tin can receive your second dose:
However, if you practice not receive your second dose within the in a higher place timeframes, in that location is no crusade for panic or business. You will still be afforded first-class protection against severe COVID-19 infection and you do non demand to start the vaccination regimen again. Completing your vaccine course is very of import, even if your 2nd dose is outside the recommended window. You should not attend a COVID-19 vaccination appointment if you:
If you fall into any of the higher up categories, yous will need to reschedule your vaccination date online via https://www.vaccinebookings.wellness.qld.gov.au . If you need assistance with rescheduling your appointment call 134 COVID (134 268). If yous had another vaccine in the vii days before your COVID-19 vaccine appointment, tell your vaccine provider. They may ask you to reschedule your appointment. |
I accept completed my first vaccination engagement. Exercise I need to register my interest for the vaccine over again to book my second date?Once yous've completed your first date, you can log back into the Queensland Health COVID-19 vaccine online booking organisation using your e-mail accost and the password you created when you made your starting time booking. Practice not utilize the invitation link you lot received before you booked your beginning date, become directly to the Queensland Wellness COVID-19 vaccine online booking system and click sign in.
If you made your beginning appointment by calling 134 COVID (134 268) or in person at a vaccination location, yous will need to call 134 COVID (134 268) for assistance. |
I'one thousand trying to book my second dose, the system keeps telling me that my email address already existsYou do not demand to register again to book your 2nd dose. When you lot receive your start dose, a second dose appointment will be made for you. You lot will receive a confirmation electronic mail for your next date. This e-mail will take instructions on how to change this booking. You can review, change, or abolish your booking by signing-in to the Queensland Health COVID-xix vaccine online booking system using your electronic mail accost and countersign. The sign-in function is located in the top correct corner as highlighted in the screen image below.
If yous are still having trouble, please call 134 COVID (134 268) to assist you with making a 2d dose engagement. When calling 134 COVID (134 268), please exist prepared to wait for your call to be taken every bit current call volumes are high. Thanks for your patience. |
In that location doesn't seem to be a provider almost me, how tin can I encounter more options?Use the drop downward menu of Radius (km) to select a higher km range, then click Search to see more vaccination locations.
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There aren't any appointments available at my chosen vaccination locationIf there are no appointments available at your selected location y'all can aggrandize the date range to show more appointments available at a later appointment.
If there are no appointments available you may need to try another location, or log back in at some other time when more appointments become bachelor. We are currently experiencing significant need and there are limited appointments available at this time, which may account for you being unable to find an appointment immediately. We appreciate your patience while we make more appointments available on our booking system every day and encourage you to keep checking back for availability. |
How do I book a COVID-19 vaccine appointment on behalf of someone else?If you lot need to book a COVID-xix vaccine appointment on behalf of someone else, who is legally considered a dependent person, please refer to the User guide—Book on behalf of someone else (PDF) for detailed instructions. If you lot need help booking on behalf of someone else, delight phone call 134 COVID (13 42 68) for help. |
Who qualifies as an authorised substitute decision maker?The almost common authorised substitute decision maker type will exist Statutory Health Attorney. Examples of Statutory health attorneys include:
A tribunal appointed guardian is a person chosen by the Queensland Civil and Assistants Tribunal. This person acts on behalf of a person who cannot make a determination most their own wellness intendance and does non have a valid Advance Health Directive or an Enduring Power of Attorney (EPOA). |
I accept more than 10 dependents, but the booking system only allows me to add 10Once y'all have created 10 dependents you will see an error message "Maximum limit of dependents has been reached. Delight contact 134 COVID (134 268) in case this is an error." To add more than than 10 dependents yous volition need to telephone call 134 COVID (134 268) and request assist to add additional dependents. Once added, you will be able to manage the appointments for these boosted dependents from the booking organisation. |
Changing or cancelling appointments |
How do I modify my appointment booking?If you have booked an appointment online and now demand to make a alter, you can practice this by post-obit the steps in the guide Modify or Abolish an Existing Appointment. This guide will aid you change the booking location, date and/or time through the Booking Portal. When changing your appointment online, you will need to go back to Queensland Health COVID-19 vaccine online booking system and sign in using the e-mail address you registered with and your unique password. If you received your commencement dose appointment as a walk in, delight check your inbox for an email from Queensland Health. This email will have a unique link to the Booking Portal. From this portal, you lot tin create an account where you tin can manage your booking/s online. Many people are trying to brand a booking and at that place are limited appointments available at this fourth dimension. Irresolute your appointment may hateful a longer wait time. We ask that you only change your appointment if information technology is absolutely necessary. |
How practice I cancel my booked appointment?If you accept booked an date online and need to cancel your engagement, you can do this by following the steps in the guide Cancel or Modify an Existing Date This guide volition assist you abolish your appointment. When cancelling your appointment online, you will need to go back to Queensland Wellness COVID-19 vaccine online booking system and sign in using the email address y'all registered with and your unique countersign. If y'all received your first dose appointment as a walk in, please check your inbox for an email from Queensland Health. This email will have a unique link to the Booking Portal. From this portal, you tin can create an business relationship where you lot can manage your booking/s online. If you need help with making a booking, yous tin call 134 COVID (134 268). Please be prepared to wait for your call to exist taken equally current telephone call volumes are high. Cheers for your patience. |
Questions about booking an date |
How can I book an appointment?View the Queensland Health vaccination locations and book online or cheque if your preferred location accepts walk-ins. Yous can also find your nearest participating GP or Chemist's shop using the Vaccine clinic finder. |
Who can I contact if I need assist to book, change or cancel an appointment?If yous've already booked an date through the Queensland Health vaccine booking system, you can make changes to your engagement through the same booking organization. If y'all demand assistance with this, or to speak to someone in your linguistic communication, 134 COVID (134 268) is available any day of the week, at any time. |
Can someone volume an appointment on my behalf?Yes. This can be done via the Vaccine dispensary finder or the person assisting you can call 134 COVID (134 268) available 24 hours a day, 7 days a week. If you lot would similar to book an date at a Queensland Health vaccination location on behalf of a dependent person, you tin exercise this by following the steps in the guide Booking on behalf of someone else. This guide will help you lot to register and volume for a person legally considered a dependant person through the Booking Portal. If you would similar help with making a booking on behalf of a dependant person, please contact 134 COVID (134 268). |
My kid is anile between 5 and 11 years former. Can I book a COVID-19 vaccination appointment for them?Yes. Vaccinations for children will begin on 10 January 2022. Appointments can only be booked for dates on or after x January 2022.
NOTE: Yous will have an account in the Queensland Health COVID-nineteen online booking system if yous have previously:
Read more near booking a vaccination appointment for a five to 11 year old child. |
I'chiliad anile 12–17 years of historic period. Can I register for the COVID-xix vaccine?Aye, all people aged 12 and over are now eligible. You tin can discover your nearest clinic using the vaccine clinic finder. To receive your vaccine at a Queensland Wellness vaccination location y'all will demand to register online. If you accept your own email accost (or an e-mail address that has non been used in the vaccine booking system) you tin register your involvement online. Otherwise, your parent or primary carer will need to book a COVID-xix vaccine appointment for y'all using the User guide — Book on behalf of someone else (PDF). They will demand to log in with an existing account or apply an unique e-mail address that has non been used to register for the COVID-19 vaccine before. The system does not currently support the apply of shared email addresses. You can create an email business relationship using free online services like Gmail, Outlook or Yahoo. |
Will the starting time and second appointments be booked at the same time?When you have received your first dose, an appointment for your second dose will be fabricated for you. You will receive an electronic mail with the second engagement details within the adjacent five to seven days. This e-mail will have instructions on how to change this booking, if is not convenient for you. Completing your vaccine course is very important, fifty-fifty if your second dose is outside the recommended window. |
I had my first dose at a GP, can I have my second dose at a QLD Wellness clinic?Queenslanders who received their commencement dose at a GP should return to their GP to finalise their immunisation. Second dose appointments should be booked before leaving your first dose appointment. |
How tin I have an interpreter at my appointment?When you arrive at your vaccination location, let a staff member know that y'all demand an interpreter. They tin arrange this for you, and it'due south costless. |
If I am eligible, practise I need to make an engagement, or tin can I simply turn upwards at a Queensland Health vaccination location?Registering your interest for a COVID-xix vaccine is the all-time way to secure an appointment at a Queensland Wellness vaccination location. Walk-ins are welcome, nonetheless people with a booking will be given priority. To see which vaccination locations offer walk-ins visit the Queensland Health vaccination locations folio. |
How long does a vaccination appointment take?When coming for your vaccination appointment, allow around 45 minutes for your appointment. This allows time for your patient screening, the actual vaccination and observation time after the injection. |
Will I be able to a make a long appointment or family unit booking?As supply increases and more appointments become bachelor, nosotros will look to provide options for appointments to exist booked together such as to vaccinate a family or household together. |
Do I need to bring annihilation to my COVID-xix vaccine engagement?Yep. At that place are a few things y'all should bring with you on the solar day of your vaccine.
We also suggest you vesture a brusk sleeve shirt. |
Do authorised substitute decision makers such as primary carers need to bring anything to their dependent person's COVID-xix vaccine engagement?Yes. Chief carers need to bring any official documentation that proves their dominance as a substitute decision maker and shows their relationship to their dependent person. Examples of official documentation include:
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If I feel unwell on the day of my engagement, what should I exercise?Please exercise not attend your appointment. You tin can brand changes to your appointment online. Alternatively, yous can reschedule on or before your appointment date by phoning 134 COVID (134 268) any day of the week, at whatever time. Someone else can also reschedule the engagement on your behalf. If you have whatever COVID-19 symptoms, get tested and stay home until y'all get the results and your symptoms resolve. |
Can I leave quarantine or lockdown to have my COVID-19 vaccination?If yous are booked in for your first or second dose vaccination and one of the following applies, you will demand to reschedule your appointment through the vaccination booking system or by calling 134 COVID (134 268). If you miss your second dose date, you volition be re-booked for a appointment as shut as possible.
If you accept a vaccination booking during lockdown and you are well and non in quarantine or isolation, please attend your date and wearable a mask. |
We are working hard to improve the vaccine booking arrangement. Nosotros have recently updated the booking portal to:
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Source: https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/protect-yourself-others/covid-19-vaccine/get-vaccinated/help
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